Privacy Policy & Terms of Use

Effective date: August 10, 2026

 

PRIVACY POLICY

LMO Business Solutions, LLC (“LMO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, request a resource, subscribe to communications, or otherwise interact with LMO online.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including your name, email address, organization, and information you choose to include when submitting an inquiry or requesting a resource.

We may also collect certain information automatically when you visit our website, such as browser type, device information, pages visited, and general website usage information. This information may be collected through cookies and similar technologies used by our website platform and service providers.

2. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and requests for information.
  • Provide requested resources, including the LMO Executive Guide and other downloadable materials.
  • Communicate with you about LMO services, resources, educational opportunities, and other information that may be relevant to your interests, consistent with your communication preferences.
  • Operate, maintain, and improve our website, resources, and services.
  • Understand how visitors interact with our website.
  • Protect the security and integrity of our website and business operations.
  • Comply with applicable legal and regulatory requirements.

3. Email Communications

If you request a resource, subscribe to communications, or otherwise opt in to receive email from LMO, we may send you information related to your request as well as other relevant LMO resources and communications consistent with your preferences.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails. Please note that we may still send administrative or transactional communications when necessary to respond to a request or provide a service you have requested.

4. How We Share Information

LMO does not sell your personal information.

We may share information with trusted service providers that assist us in operating our website, managing communications, delivering requested resources, or supporting our business operations. These providers may process information on our behalf and are subject to their own privacy and security obligations.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or interests of LMO, our clients, website visitors, or others.

5. Cookies and Similar Technologies

Our website and the service providers that support it may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and improve the visitor experience.

You may be able to control or disable cookies through your browser settings. Certain website features may not function as intended if cookies are disabled. Where required by applicable law, we may provide additional choices regarding the use of cookies and similar technologies.

6. Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to websites, resources, or services operated by third parties. LMO is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are intended for a general business and professional audience and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.

9. Your Choices and Privacy Rights

You may request access to, correction of, or deletion of personal information you have provided to LMO, subject to applicable law and legitimate business or legal requirements. You may also manage your email communication preferences through the unsubscribe options provided in our emails.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. When we make changes, we will update the effective date displayed at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or LMO’s privacy practices, please contact us at:

LMO Business Solutions, LLC
Email: info@LMOBusinessSolutions.com
Phone: (828) 767-1089

 

TERMS OF USE

These Terms of Use govern your access to and use of the LMO Business Solutions, LLC (“LMO,” “we,” “us,” or “our”) website, resources, and materials made available through this website. By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

1. Website Content and Purpose

The information and resources provided on this website are intended for general informational and educational purposes. LMO makes reasonable efforts to provide useful and accurate information; however, website content may not reflect the most current developments or circumstances applicable to a particular organization or situation.

2. No Professional or Client Relationship

Use of this website, submission of an inquiry, subscription to communications, or downloading of an LMO resource does not create a consulting, accounting, financial, human resources, legal, or other professional-client relationship between you or your organization and LMO.

Website content and downloadable resources are general in nature and should not be considered individualized professional advice. A professional relationship with LMO is established only through a separate written agreement defining the scope and terms of an engagement.

3. Intellectual Property

Unless otherwise stated, the content of this website—including text, graphics, logos, frameworks, downloadable resources, educational materials, and other original content—is owned by or licensed to LMO and is protected by applicable intellectual property laws.

You may view, download, or print materials made available for personal or internal organizational use, provided you do not remove proprietary notices or represent the materials as your own. You may not reproduce, distribute, sell, modify, publish, or commercially exploit LMO content without prior written permission.

4. The LISA Framework™

The LISA Framework™—Listen, Identify, Solve, Assess—is a proprietary framework of LMO Business Solutions, LLC. Use of LMO resources that reference the framework does not grant permission to reproduce, license, teach, market, or commercially use the framework without prior written authorization from LMO.

5. Downloadable Resources

LMO may make guides, checklists, templates, worksheets, and other resources available for download. Unless otherwise stated, these materials are provided for personal or internal organizational use and may not be resold, redistributed, republished, or incorporated into commercial products or services without prior written permission from LMO.

Downloadable resources are provided for general informational and educational purposes and should be evaluated in light of your organization’s specific circumstances before being applied.

6. Third-Party Links and Resources

This website may contain links to third-party websites, resources, or services for convenience or informational purposes. LMO does not control and is not responsible for the content, availability, accuracy, security, or practices of third-party websites. The inclusion of a link does not necessarily constitute an endorsement by LMO.

7. Disclaimer

THE WEBSITE, ITS CONTENT, AND ANY RESOURCES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY LAW, LMO MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE COMPLETENESS, ACCURACY, RELIABILITY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENT.

8. Limitation of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, LMO BUSINESS SOLUTIONS, LLC AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR RELIANCE ON, THIS WEBSITE OR ITS CONTENT.

9. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles.

10. Changes to These Terms

We may update these Terms of Use periodically. Any changes will become effective when posted on this page, and the effective date at the top of the page will be updated accordingly.

11. Contact Us

If you have questions about these Terms of Use, please contact us at:

LMO Business Solutions, LLC
Email: info@LMOBusinessSolutions.com
Phone: (828) 767-1089